Our Vision

Infused with the eternal wisdom of the Bhagavad-gītā, our vision guides every decision with clarity, integrity, and commitment to meaningful impact.

Paramaṁ~

Supreme Purpose

We strive to deliver world-class customer experience, rooted in a higher purpose, where success is measured not just by performance, but by dharmic alignment, conscious intent, and sustained value.

Ātma-Sāttvika ~

Soulful Excellence

We bring focused energy and values-driven leadership to every partnership.
As one team with our clients, we commit to transparent collaboration, empathy, and mutual growth built on trust, not transaction.

Cetanā~

Conscious Innovation

Our approach is rooted in awareness of self, society, and systems. With cetanā (consciousness), we navigate change, harness technology, and serve with responsibility in a dynamic world.

Ekāgratā~

One-Pointed Integrity

With ekāgratā — steady, focused intention, we uphold our commitments, pursue excellence, and honour every stakeholder through ethical service, transparent practices, and results driven by sincerity.

"Seek and you shall find".We commit to evolving with pace and grace, building enduring relationships with our clients, and nurturing our people with inclusivity, purpose-alignment, and unwavering integrity.

- Harneet Hariharan

Chairperson & Managing Director

Pace Setters Business Solutions Private Limited

Bank & NBFCs

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Debt Management - Collections
Lead Generation
Digital Sales
Verification & Onboarding
Help Desk

E-commerce, Telecom, Hospitality, FMCG & Paints

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Lead generation
Digital Sales
Verification & Onboarding
Collections
Retention
Customer Service
Registration
Order Booking
Promotions

Healthcare Services

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Lead Generation
Digital Sales
Customer Service
Field Support

Insurance

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Lead Generation
Digital Sales
Pre-issuance & Welcome
Persistency Management
Renewals & Retention
Service Desk
Channel Support
Field Fulfillment