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My career progressed from a front line executive to Senior Manager key accounts. I have been associated with key portfolios across levels and the extensive exposure helped me to gain knowledge of industry best practices. I am part of the core leadership team now, my leadership resonates with our zeal to achieve business goals.

- Avijit Sarkar, Sr. Manager – Key Accounts

Learning and growth have been the two constant in my life since the day I joined PACE. My journey from customer support executive to a Center Head has been exciting and challenging. Got opportunity to work with the best minds in the industry who have inspired me and have had an immense impact on my leadership.

- Ravinder Singh, Centre Head Delhi

Recruitment has always been in my DNA, since I joined PACE. My passion and tenacity for my profile has scaled up to an unimagined level. My efforts have always been acknowledged and the guidance received from the senior leadership team has helped me lead and drive the recruitment function independently.

- Rakesh Randive, Sr. Manager Recruitments

I got the opportunity to lead critical assignments focused on analytics and business turn-around. This has helped me extensively in leading my team, producing tangible results taking the entire team in desired direction. I also got opportunity to work directly with central teams in various projects.

- Dinesh Kumar, Sr. Manager Operations

After joining PACE as a front line executive, over years, worked with leaders whose energy, drive and passion helped me to grow. My strength in analytics and people engaging skills have helped me to drive shared goals and achieve business outcomes along with the team.

- Abhishek Ghoshal, Sr. Manager Operations

Why work for PACE

Are you passionate about continual learnings and scaling newer heights in your career? If yes, then PACE is the place for you to pursue your dreams. PACE is a place of opportunities and as we are constantly growing we believe, together we are better. We focus on cultivating a diverse and empowered work environment.

Our people are our greatest asset – we say it often and with good reason. One of our unique strength is, how our team members continue to grow with us over the years. The average tenure of the core team members is 18 years. Once you come on board, we work together for constant upskilling & learning, which is our way of life. Passion, Agility, Capability & Ethics is our DNA.

Your passion and our values can become a WINNING combination!

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Bank & NBFCs

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Debt Management - Collections
Lead Generation
Digital Sales
Verification & Onboarding
Help Desk

E-commerce, Telecom, Hospitality, FMCG & Paints

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Lead generation
Digital Sales
Verification & Onboarding
Collections
Retention
Customer Service
Registration
Order Booking
Promotions

Healthcare Services

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Lead Generation
Digital Sales
Customer Service
Field Support

Insurance

Our management of our clients’ Business Process Services combines strong technology expertise, including back-end architecture development, data management and advanced analytics. Building our own proprietary quality management module for managing the quality of our interactions has given us a competitive advantage. Rewiring processes for speed and efficiency, adapting to an ecosystem of clients, their customers & our team members enables us to deliver agile operations, helping both our clients and their customers.

Lead Generation
Digital Sales
Pre-issuance & Welcome
Persistency Management
Renewals & Retention
Service Desk
Channel Support
Field Fulfillment